01. Information We May Collect

The information we collect depends on how you interact with our store and may include:

• Your name, email address, telephone number where provided, billing address, and shipping address.
• Order numbers, products purchased, delivery information, transaction status, return details, and refund information.
• Information you choose to provide when communicating with our customer service team.
• Browser type, device information, IP address, cookies, and website-interaction information.
• Payment-related information required by Shopify and applicable payment providers to process transactions.

VORAMIQU™ does not independently store complete credit or debit card numbers on its own servers.

02. How We Use Personal Information

Personal information may be used for purposes such as:

• Processing, verifying, fulfilling, and delivering your orders.
• Sending order confirmations, shipping updates, and tracking information.
• Providing customer service and responding to inquiries.
• Reviewing returns, refunds, disputes, and payment-related issues.
• Detecting and preventing fraud, misuse, suspicious activity, and security incidents.
• Maintaining and improving our website, store operations, and customer experience.
• Sending marketing communications where permitted by law and where you have chosen to receive them.
• Meeting legal, regulatory, tax, accounting, and recordkeeping obligations.

03. Cookies & Similar Technologies

VORAMIQU™ and service providers supporting our online store may use cookies and similar technologies for website functionality, checkout, preferences, analytics, security, fraud prevention, and applicable advertising functions.

Your browser or device settings may allow you to restrict or remove certain cookies. Please note that disabling necessary cookies may affect the functionality of some website features.

04. Service Providers & Information Sharing

Personal information may be shared with service providers where reasonably necessary to operate our store, process transactions, or provide requested services. These may include:

• Shopify and other e-commerce technology providers.
• Payment processors and financial-service providers.
• Shipping carriers, logistics providers, and fulfillment partners.
• Customer service and communications providers.
• Analytics, website security, and fraud-prevention providers.
• Government, regulatory, or law-enforcement authorities where disclosure is required by applicable law.

We do not rent personal information to unrelated third parties for their independent use. Where applicable privacy law treats certain advertising-related disclosures as a “sale,” “sharing,” or similar activity, eligible users may exercise the rights available under applicable law.

05. Shopify

Our online store is operated using Shopify’s e-commerce infrastructure. Information required to operate the store and complete purchases may therefore be processed by Shopify and related service providers in accordance with their own privacy practices and applicable legal obligations.

06. Data Retention

We may retain personal information for as long as reasonably necessary for transaction processing, order administration, customer service, accounting, fraud prevention, dispute resolution, enforcement of agreements, and compliance with applicable legal or regulatory obligations.

07. Privacy Rights & Requests

Depending on your location and applicable law, you may have rights relating to access, correction, deletion, restriction, portability, objection, or other handling of your personal information.

To submit a privacy-related request, contact our customer service team using the details below. We may need to verify your identity or confirm the request before taking action.

08. Marketing Communications

If you choose to receive promotional email communications, you may unsubscribe at any time by using the unsubscribe option included in those messages.

Transactional communications relating to orders, payments, shipping, returns, refunds, account activity, or customer support may still be sent where necessary.

09. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

10. Children’s Privacy

Our store is intended for general consumer shopping and is not designed to knowingly collect personal information from children in violation of applicable law.

If you believe that information concerning a child has been submitted to us improperly, please contact our customer service team so the matter can be reviewed.

11. International Processing

Because VORAMIQU™ and our service providers may operate in different countries or regions, personal information may be processed or stored in jurisdictions outside the location from which you access our website.

Where required, we rely on applicable contractual, organizational, and legal safeguards for international processing of personal information.

12. Third-Party Services & Links

Our website may use or link to services operated by third parties. The collection and handling of personal information by those third parties is governed by their own privacy notices, policies, and terms.

We encourage you to review the privacy information provided by third-party services before submitting personal information to them.

13. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal obligations, or regulatory requirements.

When changes are made, the updated Privacy Policy will be posted on this page together with a revised “Last updated” date.