Shipping Policy
Shipping & Delivery Policy
At πΆπ¨π²π³ππ΅β’, we aim to make every delivery clear, reliable, and easy to track. This policy explains our order processing times, estimated delivery periods, shipping charges, and international customs responsibilities.
Order Processing
Orders are normally reviewed, prepared, and packed within 2β5 business days.
During holidays, major promotions, or periods of unusually high demand, processing may take up to 6 business days.
Business days do not include weekends or public holidays.
Shipping Fee
A flat shipping fee of $6.99 USD applies to each order unless a different rate or free-shipping promotion is displayed at checkout.
Available shipping methods and final charges will be shown before payment is completed.
Estimated Delivery Times
Delivery time depends on the destination, carrier, customs processing, and the fulfillment location assigned to the order.
| Destination | Estimated Delivery |
|---|---|
| United States | 8β14 business days |
| Canada, United Kingdom, and Australia | 10β16 business days |
| Other international destinations | 14β21 business days |
These estimates begin after the order has shipped and do not include processing time.
Delivery may occasionally be affected by weather, carrier disruptions, customs inspections, public holidays, or incorrect address information.
Fulfillment Locations
Some products may ship directly from trusted manufacturing partners or regional fulfillment centers.
As a result:
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Products from the same order may arrive separately
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Packages may have different tracking numbers
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Delivery dates may vary between items
There is normally no additional shipping charge when an order is divided into multiple packages.
Order Tracking
Once your order has shipped, a confirmation email containing available tracking information will be sent to the email address used at checkout.
Tracking may require 1β3 business days to become active after shipment.
A temporary delay in tracking updates does not necessarily mean the package has stopped moving.
International Customs and Taxes
International orders may be shipped on a Delivered Duty Unpaid basis unless otherwise stated during checkout.
Customers may be responsible for:
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Import duties
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Customs fees
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Local taxes
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Carrier handling charges
These charges are determined by the destination country and are not included in the product or shipping price unless expressly stated.
πΆπ¨π²π³ππ΅β’ cannot control customs decisions or guarantee the amount of any import-related fee.
Address Changes and Cancellations
Requests to update an address or cancel an order should be submitted within 12 hours of purchase.
Contact us at:
Please include your order number and the requested change.
We will try to accommodate the request, but orders that have already entered fulfillment or shipment may no longer be changed or canceled.
Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply when a package must be resent because of incorrect or incomplete information.
Damaged Deliveries
Please inspect your package shortly after delivery.
If an item arrives damaged, contact us within 72 hours and provide:
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Your order number
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A description of the damage
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Clear photographs of the product
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Photographs of the shipping packaging and label
After reviewing the claim, we may provide a replacement, refund, or another appropriate resolution.
Lost Packages
If tracking has not updated for an extended period or the carrier confirms that a shipment was lost in transit, please contact our customer support team.
We may need to complete a carrier investigation before approving a replacement or refund.
Packages marked as delivered may also require confirmation with household members, neighbors, the local carrier, or the delivery location before a claim can be completed.
Contact Information
For questions about shipping, tracking, or delivery, please contact:
πΆπ¨π²π³ππ΅β’
Email: service@voramiqu.com
Phone: 1-847-4800980
Address:
3002 Commercial Ave
Northbrook, IL 60062
United States